Are you a ebay seller and been wronged by ebay? We want to hear your story and comments to how ebay wronged you and how did you handle it.
I'm a Ebay fanatic. I only have roughly 190 feedback points and a percentage of 98.5% for feedback rating but it used to higher until I got a crooked buyer who stole from me and lied to paypal and was awarded his money back over a item I never had listed in the auction he won.
The Ebay buyer was McMalo He purchased a gateway 9100 lcd bezel and that was all i had listed to be sold.
McMalo emailed me asking if I had the lcd invertor for sale or if I had one for the gateway9100 laptop. I told him I had it up for sale in another auction and if he wanted it, he'd have to bid on it cause i wasn't going to violate ebays selling outside of the auction zone.
McMalo never purchased the lcd inverter and I shipped out his gateway 9100 laptop LCD Bezel. This piticular day I was rushing to get things mailed out and normally I get tracking for every item i've sold or bought, but this particular day I just mailed it out and went on to my other errands.
I recieved a email about 6 days later from the buyer McMalo and he stated he had recieved his bezel but he had never recieved the lcd inverter. I emailed him back and told him the inverter wasn't part of the auction as i already told him before in a prior email that it was for sale in another auction.
I saved the 2 emails between both of use and kept them in case any issue was to arrive so that i had some kind of proof the correspondence was documented.
Short-time later I recieved a notice from paypal, stating the buyer didn't recieve nothing at all from me. I told Ebay and Paypal I had emails to prove McMalo had recieved his LCD bezel as per the auction terms and that he had tried to purchase other items from me outside ebays policies.
We battled for about a week over it. Paypal asked to see the emails I had and I sent them to Paypal.
Paypal contacted me shortly after that week and said they couldn't use the emails as proof of him recieving the item and that I was going to have to refund his $11.25 he paid to me for the item he purchased.
I was dumbfounded and couldn't believe I was being strong-armed by McMalo and paypal. I had legitimate proof of his recieiving the item he bought but the weird thing was paypals email to me stated he didn't recieve the lcd inverter he bought.
I told ebay and paypal he never purchased no lcd inverter for the gateway 9100 laptop he only purchased the lcd bezel, but it didn't matter they found me at fault and put the violation upon me and told me I had to repay the $11.25 back to him.
Paypal went ahead and paid the guy his money back and unjustly suspended my account until I paid the money they wrongfully gave back.
They called asking why I hadn't made restitution to them. I fought them tooth and nail over it but never got no where. So I told them plan and simple....THEY WASN'T GETTING THERE $11.25 BACK... I was no where in the wrong and they violated my rights by paying money back to a guy who clearly recieved what he purchased.
He scammed me, got his money back for a item he recieved and tried to scam more out of me then what he bought. Paypal finally wiped my account and banned me from using paypal in the future.
Regardless of the tracking or not they should have took the emails i sent from mine and McMalo's correspondence into consideration to some degree. If in a court of law those emails would have been binding evidence but paypal refused to see it that way.
I got a unfair negative on my ebay account that wasn't deserved, that drove my rating to the ground.
Paypal has many complaints of all sort of nature in locking down accounts and taking money from thise accounts cause they feel they have some legal jurisdiction over folks money. It's absolutely a outrage that paypal conducts business in this fashion and that ebay allows it being a ebay company, but ebay allows paypal to function solely as there own business and doesn't involve the 2 together.
If you've had any similar issues or any issues with paypal or ebay. We want to know your story.
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